COMPANY
WHY PRISMA?
OUR TEAM
QUALITY & ISO

Company

Since 1982, Prisma International has been helping clients communicate globally. More than just a provider of translations, Prisma helps you manage and grow your customer relationships and project your brand message across languages, cultures and markets.

Our core guiding principle has always been an unwavering commitment to quality:

• quality translation work
• quality project management
• quality service

While these values have always been at our core, several factors have made them even more critical in today's global marketplace:

• The globalization of business
• Technology as a global communication driver
• The growing importance (and demand) of localized consumer experiences across languages, cultures and markets.

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Why Prisma?

Anyone who has worked with translation and localization companies will appreciate that Prisma is different.

1) Translation Management requires strategy, not just technology.
Many language companies tout their tools and technological prowess as "solutions" to translation management.

While tools are important--and we use many of them--we never confuse them with real strategy.

Translation management means understanding the client's culture, workflows, unique global needs, and goals. We design a solution to fit that profile, with tools and technologies brought in to support the solution--not just to be the solution.

2) Project Management is a partnership.
Effective project management is built on two-way communication. Our project managers are trained communicators that lead a Core Team to deliver consistent, attentive service. The same team manages your work over time, leading to a strong learning curve and depth of knowledge of your documents, processes and content.

3) Global Business Management is based on local know-how.
Whether you are in marketing, advertising, documentation, HR, or regulatory affairs, you play a part in co-managing your company's global business.

We understand how these parts come together to form a whole, and we help support your global business efforts.

Frequently, Prisma works across company "silos" to support the larger goal, and we bring the necessary cultural know-how to balance your global business with the local communication to make it "ring" to local audiences around the world.

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Our Team

Jim Romano, Chief Executive Officer

"Jim in three words": enthusiastic, entrepreneurial, esoteric

Jim lives and breathes global communication, and since founding Prisma in 1982, has worked with a broad range of clients including Kodak, 3M, Johnson & Johnson, Medtronic, Aveda, American Express, Wells Fargo, Target, Best Buy, and FedEx.

Jim holds degrees in languages from Columbia University and the University of Minnesota, and serves on the Board of Directors of the Society for Technical Communication. His recent work is focused on emerging consumers in China, as well as global marketing and branding strategies.

Terry Thomson, President

"Terry in three words": savvy, stabilizing, sharp

Terry brings people together: clients, reviewers, project managers, linguists, writers, editors, programmers.

Terry´s combination of business skills, leadership, and industry knowledge draw from 30 years of building teams, managing scope, and growing partnerships that add up to increased value on all sides.

Terry´s communication mantra is: in this complex business environment, you can never have too much.

Jose Zonis, Localization Manager

"Jose in three words": humorous, helpful, hi-techy

After almost ten years at Prisma, Jose has developed a wealth of localization tools, technology, and tricks to manage client work across seventy-five languages and countless file formats and document types.

A native Brazilian, Jose is fluent in several languages, natural and computer, and manages to balance cutting-edge technology with the importance of client service. Jose regularly presents at professional forums including the Society for Technical Communication, PACT, ASTD, and others.

Jean Pasket, Production Manager

"Jean in three words": optimistic, outgoing, organized

Jean´s five years at Prisma are the latest chapter of a three-decade career in graphic arts, production, and design. Her infectious energy keeps projects flowing and production on track across languages, fonts, file types, and media.

The "Jean Team" brings both brand consistency and culturally-appropriate graphic design to a wide array of client work, and Jean still manages to find time to ogle the desktop picture of her new granddaughter.

Deb Kramasz, Senior Language Manager and Quality Manager

"Deb in three words": responsible, resourceful, reliable

Like the calm eye at the center of a swirling linguistic tempest, Deb deftly shepherds a vast array of projects – across dozens of languages and industries — through the Prisma Quality Process.

Deb cultivated her interest in localization, language and culture over eight years living in Morocco, as well as being part of a trilingual, bi-cultural family. Deb holds a BA in technical communication, and is currently working on her Master´s in Translation and Linguistics from the University of Western Sydney-Australia

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Quality & ISO

Prisma International is an ISO 9001:2000-certified company. Our commitment to quality represents a continuous effort to optimize processes, improve performance, and promote quality as an integrated part of everything we do.

ISO standards help our clients know the reliability and effectiveness of the services we provide. Prisma's quality system emphasizes a team-oriented, time-sensitive, and cost-effective approach to producing quality language work. We work with a globally-sourced team of professional, qualified translators, and our projects are carried out according to a set of operating procedures, work instructions, and methodologies that come together to ensure the quality of our end products.

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