Multiple vendors; Single portal.
Collaboration is critical to the complex process of creating and maintaining content. Contributors and stakeholders include:
- Project Managers
- Information architects
- Usability experts
- Regulatory affairs specialists
- Graphic designers
- and many others
All must collaborate in some way to move content through a critical path and ensure it is accurate, fluent and compliant.
A collaboration platform should cover two broad functions: workflow, and content management. Unfortunately, the tools for collaboration all too often focus on one at the expense of the other: you either get strong workflow but weak content management, or better content tools but minimal workflow.
A translation solution should not rely on a single piece of “magic” software; rather, using best-of-breed components, the solution brings together various elements—including those already in use by the client—to address both functions equally in order to support the collaborative process.
In sum, collaboration should have the feel of a “civilized conversation”: each contributor says their piece in turn, and the conversation flows to the next contributor effortlessly. A great translation solution keeps the entire dialogue both flowing and value-building.